159 results matched your search criteria
Forum topic
OneSpan Sign
Hey team,
We have a client reporting that they have an issue can't get role id returned.
Here's the workflow:
I have created a transaction with your java sdk.
Forum topic
OneSpan Sign
Hi
See Attachment
Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red)
Is this a known bug with the push notification? Can this be fixed?
Forum topic
OneSpan Sign
Hi
I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , the ESign process for 2 roles happen within the pega application process flow , We need not send emails to the Esign users
to complete the Esign process via email and on to the OneSpan site . Is there any way by which we can block sending emails to users .
Forum topic
OneSpan Sign
*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?
Forum topic
OneSpan Sign
Hi,
our client tried to delete account in the Owner account via Sender UI, after he clicked 'x' (delete) button, nothing happened in the GUI, but we found there is error in the log, any idea?
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Forum topic
OneSpan Sign
Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Forum topic
OneSpan Sign
Hi
We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.