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158 results matched your search criteria
Getting Error 400 - Number of uploaded files does not match number of documents specified in package.
Forum topic
OneSpan Sign
could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.   { "documents": [ { "approvals": [ { "id": "ClientSignature",
Using Template, How to Replace Placeholder Signers
Forum topic
OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Is it possible to send multiple documents with metadata?
Forum topic
OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
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