235 results matched your search criteria
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Forum topic
OneSpan Sign
Hello,
So in our flow the following happens.
Customer signs
admin reviews the signature and assigns a sales rep to counter sign the document.
How can I update the signer after the customer has signed?
Thanks
Forum topic
OneSpan Sign
Hi,
We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production.
Is there any performance update planned in the future?
Thanks,
Fernando
Forum topic
OneSpan Sign
Hi,
I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package.
Can you please advise.
Forum topic
OneSpan Sign
I am currently in CST/ GMT-5 but the callback is returning GMT-4 for the createdDate time.
I am on the onespan sandbox could this have an effect?
Edit: updated subject to GMT-0 time
Forum topic
OneSpan Sign
I couldn’t find a method to add documents to package in draft mode.
It seems UpdatePackage updates everything but documents.
Is there a method to add documents in the package once it been created?
If there is such method in your SDK please point me and I will take a look there.
Forum topic
OneSpan Sign
i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers . How we can achieve this ?
Forum topic
OneSpan Sign
Hi! All
We have a requirement where the user need to fill in forms with additional fields being entered in the PDF post OneSpan signatures.
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ). We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request. The document is signed and the user uploads an attachment. The sender rejec