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Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
So far we love the new designer ui, and realize the signer ui hasn't yet changed. I would like to see fields like the signer title, company and email be editable.
Forum topic
OneSpan Sign
I have a form which I'm using document extraction to pull in fields from, and some of the pieces need to be entered at the signing ceremony. Is it possible to mask some of those fields as they are considered PPI? I'll read them on the backend securely, but don't want them showin
Forum topic
OneSpan Sign
Hi!
In some cases, I would like to send a document package with no signers but only reviewers.
Forum topic
OneSpan Sign
Guys,
I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved.
When we want to change notaries for a package do this workflow.
Forum topic
OneSpan Sign
Guys,
We are looking at this page for creating the Auth token for a user.
https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create
We have to do a POST request to this api call.
/authenticationTokens/user
The documentation
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony.
Is it possible to setup the signers in a group without Sender access?
When we test setting u
Forum topic
OneSpan Sign
Hello,
We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Forum topic
OneSpan Sign
Hi,
I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but when I retrieve the package via the REST API some of the fiel
Forum topic
OneSpan Sign
Hey there,
I'm building out an application where I have to prepopulate a PDF with values the we either already have or gather from the user.