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1812 results matched your search criteria
Custom Completion Report
Forum topic
OneSpan Sign
Until recently this worked with 1000 per page but NOW I had to do 250 to get it to work correctly, why?  I tried 500 and it failed just like 1000.  Are the OneSpan service side resources to consumed or what's going on that it now fails?
Update one field while approving document
Forum topic
OneSpan Sign
Hi ,We have used Rest API to integrate with Onespan. We create transactions from template.
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
How can we skip "Electronic Disclosures"
Forum topic
OneSpan Sign
Hi everyone, We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Creating a Package with Signing Method
Forum topic
OneSpan Sign
I am trying to create a package and include the Signing Method (personalCertificateSigning) for the roles in the package. Is there a way to send this as part of the package creation and not do this as an update, ie.
Return fields for a specific document
Forum topic
OneSpan Sign
Hi, We are currently using the UI to create the package, inject the fields, then use the Java SDK API to download the documents.  I found this below which retrieves a list of field values at the package level.  But we are looking in a way to retrieve the fields by documents. Â&nbs
Unhandled Server Error when declining an e-sign transaction?
Forum topic
OneSpan Sign
See the attached files below. I got a ticket saying that after the user declines an e-sign transaction the user sees an "unhandled server error" page. Is this supposed to happen? Or is some other page supposed to appear?
Ability to limit "Save Layout" to Manager Level access only
Forum topic
OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
Auth-ES Android version 5.0.1 copy space issue
Forum topic
OneSpan Identity Verification
With the app Auth-ES Android version 5.0.1, the space is also copied. Users have to remember the generated code to fill it in manually.Users with iOS app doesn't have this issue and the space isn't copied. 
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