How can we skip "Electronic Disclosures"
Tuesday, November 17, 2020 at 02:51pmHi everyone,
We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.
Currently, we achieved consume many API services in order to create a transaction and generate the URL to start ceremony. However, all packages generated starts with "Electronic Disclosures and Signatures Consent" document.
For business requirement, we need to skip that document in order to start directly with the document of the Onboarding process (customer contract). If it is possible?
Regards,
Luis
Reply to: How can we skip "Electronic Disclosures"
Wednesday, November 18, 2020 at 08:38amHi Luis,
Sure! This document "Electronic Disclosures and Signatures Consent" is so called default consent in OneSpan Sign system. To skip it, you can:
(1)Contact support team ([email protected]) and remove it entirely at account level.
(2)Or invoke API "DELETE /api/packages/{packageId}/documents/default-consent" to remove it for particular packages.
Duo
Reply to: How can we skip "Electronic Disclosures"
Monday, June 14, 2021 at 07:24amHi
After contact with the support team of One Span, I resolved the issue of migrating One Span with Pega for managing the customer digital process.
Thank you