1419 results matched your search criteria
Unable to retrieve signatures
Forum topic
OneSpan Sign
Hello, We are trying to determine which signatures have been signed with the following method: eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId) however we get the following error: Optional details: {"code":403,"messageKey":"error.forbid
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));
Update Package from Draft to Sent Postman
Forum topic
OneSpan Sign
Hey guys,  I'm trying to put together the following flow:
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Digital vs Electronic Signature
Forum topic
OneSpan Sign
Very new to this. One of our clients requires 'digital' vs 'electronic' signature - that is, the signer must have a PKI certificate and the private key of the user's certificate is used to create the signature.
Can i change the sender name in an of email sent by onespan for requesting signature
Forum topic
OneSpan Sign
Hello How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.   Bim kum has added you as a Signer to ".....   Regards Bimal
Ability to pass References to the API for Reporting purposes
Forum topic
OneSpan Sign
In our set up , we host multiple clients which may generate multiple packages . Since they all transit through our one eSign Account, we would like to see a way to : 1. Pass Custom References ( These are usually key items like Institution Code , Application No ...etc) 2.
Create Package with documents and fields
Forum topic
OneSpan Sign
Hi, I want to upload document on package, document uploading working fine. I also want to add roles and approvals through code.
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.