OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
How to find if signer has completed the transaction
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.  
How to change mail Subject, Mail body and Signature
Forum topic
OneSpan Sign
How to change mail Subject, Mail body and Signature?
How to populate package fields with the Rest API
Forum topic
OneSpan Sign
When creating a new package from a template I am trying to populate one of the existing text fields only if I have specific information. How can I achieve this using the rest api?
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
How to create Transaction from Template using Apex SDK
Forum topic
OneSpan Sign
I am trying to create one span transaction with package using Apex SDK. But I am receiving this error. I have a placeholder role as "Placeholder1" which I am replacing with a signer in the transaction.
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
custom forms to be prefilled different on each send
Forum topic
OneSpan Sign
I use several of my own custom forms and clients applications in my insurance agency. Every form sent will need to have certain data lines such as value of home, limit of liability ,mailing address for my insured,,, filled with different data for each client. How do I do this?
Not able to get API key in my sandbox
Forum topic
OneSpan Sign
I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right way of creating a API key.
How to differentiate in person and remote signer types
Forum topic
OneSpan Sign
Hi, In json request how we can differentiate signer types like In person and Remote. Thanks, Srinivas