2678 results matched your search criteria
SMS, Security Questions, etc not working for in-person signing
Forum topic
OneSpan Sign
Hi I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
which API call to use to retrieve package ID?
Forum topic
OneSpan Sign
Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements?
Get URL
Forum topic
OneSpan Sign
Hi, User want a popup kind of thing that show all detail of a package. I tried designer mode but it is not working if package is in Signer_Pending mode. Thanks
Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
Problem downloading documents from package with rest API
Forum topic
OneSpan Sign
Hello,  
Conditional Logic via REST API
Forum topic
OneSpan Sign
Guys,We are in need of some documentation or a walkthrough on how to use conditional logic. We are being told that it can be done via your system but I'm not seeing anything online that helps describe how to make it happen or what to do.
Sample project crash
Forum topic
OneSpan Sign
I am getting this error when running the sample app: ` dyld: Library not loaded: @rpath/libswiftCore.dylib Referenced from: //.app/Frameworks/eSignLiveSDK.framework/eSignLiveSDK Reason: image not found ` although I have Always Embed Swift S
Integration Question/Issues
Forum topic
OneSpan Sign
Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2.