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Forum topic
OneSpan Sign
For the esign iam not able to get the iframe height based on the content of the document. If I try to fetch the content height of the esign I am getting "cross-origin error".
I have 3 section element inside the iframe that is main, header and footer.
Forum topic
OneSpan Sign
Guys,
It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
Forum topic
OneSpan Sign
Hi,
When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?
Forum topic
OneSpan Sign
I use following method to update senders info:
eslClient.AccountService.UpdateSender(info, senderid);
The problem is that once this is done sender is inactive and invitation needs to be sent to a sender.
Is there a way to activate sender immediately after update?
I think there is another option.
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
Guys,
We are in the process of setting up accounts and we have a few where Integration is not set.
Forum topic
OneSpan Sign
Good Afternoon,
I am using the On Premise verson 6.5 and recently tried to download the evidence document from a finished package. However that document was blank.
Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates.
Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Forum topic
OneSpan Identity Verification
Looking for some more information on this. We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification. We have found lately that sometimes you must insert the middle name/initial and sometimes not. Is th