2678 results matched your search criteria
Specifying Signer of Document
Forum topic
OneSpan Sign
Hello, I'm currently using the REST API to upload a package.
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
User login data
Forum topic
OneSpan Sign
Is it possible to capture data for each time a user log's in/ log's off of the Onespan Sign web portal? I know that via the Account report, you are able to capture data around when a user is created, curious if this can be extended to log each time a user log's in to the system.
Declined Process
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
how to use notifySigner method
Forum topic
OneSpan Sign
Hi I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.   eslClient.getPackageService().notifySigner( packageId, groupId ); Thanks Wendy
Positioning Tags on Documents
Forum topic
OneSpan Sign
Does anyone have a protip on how to quickly place signature anchors on a document? I am often guessing the top and left values and then creating a full transaction to see if I got close.  Is there a faster way to get this positioning right?
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Required to relog when redirecting to package automation url
Forum topic
OneSpan Sign
On our main object, we have a quick action that fires a lightning component which on init queries for the necessary data & attachment, parses the url and then, fires an event to navigate to the url.
How can we display the signing date in pdf with french characters
Forum topic
OneSpan Sign
Hi , Currently we are sending the Value for the date as mentioned below but still getting the date as 2017-04-20 (yyyy-mm-dd) format. { "binding" : "{approval.signed}", "extract" : "true", "name" : "DateAuthPropIns1", "subtype" : "LABEL", "type" : "INPUT",
Uploading Signed Documents to Salesforce Files, Getting Error
Forum topic
OneSpan Sign
I'm working on the callbacks into Salesforce. The callbacks are triggering just fine. And the provided code where we are uploading the signed documents into the document object is working perfectly. However, I need to upload the documents into Content Versions instead of the document library.