OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Template designer Add Recipient form validation
Forum topic
OneSpan Sign
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
Is there Document which explains the possible values for Request each PayLoad
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OneSpan Sign
Hi Team, I am trying to Integrate our product using java and REST APIs , Can some one point me to appropriate documentation which talks about the Request PayLoad for each of the URL. Currently I am using Samples shared in Develper Blog ( say "CreateAndSendPackageREST") for package creation, wit
Designer view redirect when done
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OneSpan Sign
Hi,
File Size for document upload
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OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Can we prevent the email notification when package was created
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OneSpan Sign
Hi team! The email will be sent while the package is created , please see the below codes: PackageId packageId = eslClient.createPackageFromTemplate(currentTemplate.getId(), newPackage); eslClient.sendPackage(packageId); How to prevent the email notification?
Create the package only with documents and update the package adding the signers later.
Forum topic
OneSpan Sign
I am trying to create the package only with documents and I will need to update it later adding the signers, the signature tag is already created in one of the documents, that is why I am using EnableExtraction. I get an error:   
Upload document using application/json
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OneSpan Sign
Its possible append document to existing package using application/json content type and base64 coded pdf?
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Problem compiling the with XCode 12.
Forum topic
OneSpan Sign
Ou app use the eSignLiveSDK for iOS and that compile correctly in iOS 11. I need to update XCode to debug our code using a device with iOS 13.6. When I try compiling our app in XCode 12, I get an error: 
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard.