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logoUrl property on account object
Forum topic
OneSpan Sign
I have been getting some requirements questions recently related to what our options are for customizing the look/feel of the signing ceremony.
iPad Notary Header
Forum topic
OneSpan Sign
Guys, It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Create a transaction from template + update fields
Forum topic
OneSpan Sign
I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:
Resize signature text(that appears after signing)? I tried using withSize(wt,ht)
Forum topic
OneSpan Sign
Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text appears to be only the standard size). I think it's not work
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
Workflow continuance for completed transactions
Forum topic
OneSpan Sign
I am trying to support the following use case: 1.  Form is sent to a recipient to be completed and signed. 2.  Completed forms is returned to the sender for verification.
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
TimeZone Settings
Forum topic
OneSpan Sign
Guys, I am using this as a reference for timezones. https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.