Unhandled Server Error

0 votes

We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m unclear why we are starting to see these errors. The error is very random and doesn't occur every time.


Reply to: Unhandled Server Error

0 votes

Hi Neal,


Sorry for the late reply! Does the issue still persist and do you already have a support ticket number by hand?



Duo Liang OneSpan Evangelism and Partner Integrations Developer

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