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Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan. What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
Forum topic
OneSpan Sign
Greetings
There has to be an easy solution for this, but I can't figure it out. I have a textarea or textbox that fills an entire page. Once the user adds text and signs the corresponding signature for that field, the field renders the text proportional to the total space of the textarea.
Forum topic
OneSpan Sign
Hello,
Let's say I make three transactions offline. When I get connectivity back, the SDK automatically sync the three transactions and I receive data in the callback with didSynchronizeTransaction(). However, I only get a GUID but I don't know which of the three transactions is has been synced.
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
Hello
I am not able to fetch the documents after signing a package.
Forum topic
OneSpan Sign
we are receiving below notofication.
{"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"}
We want to get Signer Name f
Forum topic
OneSpan Sign
Hi,
I am working on cpq,and my requirement is to use quote fields in one span document so please help me to get it.
Forum topic
OneSpan Sign
Hi!
When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S)
What does it mean that my document could not be flattened ?
Forum topic
OneSpan Sign
Hi,
We have received some complaints from customers that are not receiving the OTP in their signature process.