OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Validation Error: "This document has the "NeedAppearances" flag set"
Forum topic
OneSpan Sign
Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
Conga or Field Mappings
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OneSpan Sign
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on a document.  Conga or Conventions?
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?
How to get a signed document list in a specific period
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OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Is it possible to send multiple documents with metadata?
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OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
bulk transaction creation from Adhoc
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OneSpan Sign
dear team, can i use the Adhoc tool to create a bulk transaction creation with a CSV file where i can add a field l like Salary that is in the file and is filled in during in the document template field. i was looking at the csv file format and saw
C# : How to post more than PDF file to eSignLive (new interface)
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OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Finding the .pdf file of the default.consent.document
Forum topic
OneSpan Sign
Good day, Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
REST API - Using text tags in Documents
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OneSpan Sign
Hi, I am trying to add text tags into my document using the REST API I am following this example:  https://www.onespan.com/blog/onespan-sign-how-using-text-tags
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.