479 results matched your search criteria
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
Template and Layout Copy Tool
Forum topic
OneSpan Sign
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.  I have used this tool several times but this is a new laptop. Thanks for the help.
Customizing header, to hide confirm button
Forum topic
OneSpan Sign
I have been trying to hide the buttons from the header, and the confirm button is still showing, here is my json ceremony: { {...} layout: { header: { sessionBar: false, globalNavigation: false, breadcrumbs:
Add a New Document to an Existing Package
Forum topic
OneSpan Sign
I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples.
Unable to add signer to existing package
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception: com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Attach new documents to existing session / lag
Forum topic
OneSpan Sign
Using the current print driver  v2.2 : 1. I have prior session "A", that is completed prior. 2. I have created a new document signing session "B".
add a field onto an existing package id
Forum topic
OneSpan Sign
Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add a field to a Onespan Package?
Updating Package Status
Forum topic
OneSpan Sign
If I update an existing package to SENT am I able to add any new documents to the package? Can I can update the package status to ACTIVE or some other status, add the document and then update status again to SENT?
package attributes using android sdk
Forum topic
OneSpan Sign
Hi, is there a way to include attributes using android sdk?