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367 results matched your search criteria
Transaction report that identifies the Delegated user that managed the transaction
Forum topic
OneSpan Sign
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
Copy Tool - Another Question
Forum topic
OneSpan Sign
Hi Duo; This Copy Tool question is from another customer. They are trying to migrate all templates and layouts from all senders in their Sandbox account to those same users in the Production account. I should point out that they are not using subaccounts
Moving senders across sandboxes
Forum topic
OneSpan Sign
My email address is already set up as a sender with a sandbox that is shared with others. I want to create a separate sandbox where my email is the owner so that I can do some testing without affecting what others are working on. An email address is only to be associated with one sandbox.
SAML SSO Changing Email Address Creates New User
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Login to eSignLive via my software
Forum topic
OneSpan Sign
Hello, I'll try to explain my problem as clearly as possible. I work in a company who develop a software in 4D (programming langage) We sell this software to different client and we would like to integrate eSignLive in our software (that means that the client generate documents in the software and
Deleting Layouts
Forum topic
OneSpan Sign
Hi, Is there a way to delete all the layouts in my account?
retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
How to Add Remote Signing with the existing Imperson Signing process Using API
Forum topic
OneSpan Sign
Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account.
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
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