289 results matched your search criteria
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Not able to get API key in my sandbox
Forum topic
OneSpan Sign
I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right way of creating a API key.
Where To Find Live Account's API Key
Forum topic
OneSpan Sign
Hi, I've found the API key for my sandbox account but couldn't do the same for the live account.
Can't Deleted user Master in OneSpan
Forum topic
Intelligent Adaptive Authentication
Dear Supporter, We would like to delete user master from OneSpan but it's popup message error as below:  Status Code : -300 Return Code : -1
One Span Sign Authentication using API KEY
Forum topic
OneSpan Sign
Hi Team,
how to get approval id without api key
Forum topic
OneSpan Sign
Hi, Is it possible to get approval id for the signer without API call? as API call required API key, and we don't want to expose the API key. 
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up:
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si