284 results matched your search criteria
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Get LayoutId from Layout Name
Forum topic
OneSpan Sign
Hi, I need to know how to get the layoutId of an existing layout that was created using eSL web portal. The requirement we have is; The user will send the layout name, document and signer info, we then need to go fetch this layout and apply it to the document that the user sent. Also while applying
Text Anchor to Identify Signature Field
Forum topic
OneSpan Sign
I have been using a form field anchor [Signer1.Fullname1] to identify where a signature field is supposed to go when sent through the API. However, most of the documents we create in our system are done so using fpdf, so there will not be any form fields to name.
Which characters are considered INVALID by OneSpan for KBA or Recipient?
Forum topic
OneSpan Sign
I have the following text fields in our web interface to be sent to OneSpan Recipient text: First Name Last Name Title Company KBA text:
Transaction Creation
Forum topic
OneSpan Identity Verification
HI! I would like to ask if exists a way to sent an SMS with the transaction created instead of redirect from the current site.
Updating Sender
Forum topic
OneSpan Sign
I use following method to update senders info: eslClient.AccountService.UpdateSender(info, senderid); The problem is that once this is done sender is inactive and invitation needs to be sent to a sender. Is there a way to activate sender immediately after update? I think there is another option.
Code not working in Fed Ramp tenant. Did work in Commerical tenant
Forum topic
OneSpan Sign
Greetings We just got our prod and sandbox Fed Ramp tenant and I'm testing my code there. Getting errors.
Troubleshooting Callback
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
SDK Logging
Forum topic
OneSpan Sign
Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out.
package attributes in email
Forum topic
OneSpan Sign
Hi Is there a way that custom package attributes can be shown in the email sent to the signers. https://developer.esignlive.com/guides/feature-guides/package-attributes/ For example I might need some additional text in the email for only some of the signers.