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261 results matched your search criteria
Custum data fields in templare/layouts
Forum topic
OneSpan Sign
Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
There is a role with no signer error
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.
Copy tool - not successful
Forum topic
OneSpan Sign
Hi.... I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message
Can't find document id
Forum topic
OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
Allow Duplicate customer while creating package via clone API
Forum topic
OneSpan Sign
We are using Rest API for creating packages out of templates.
Trying to archive
Forum topic
OneSpan Sign
I've grabbed a completion report and am looping through the packages to archive them. I've tried the following: RestClient client; client = new RestClient("https://apps.e-signlive.com/api"); UrlTemplate template; template = new UrlTemplate("https://apps.e-signlive.com/api"); St
backup account before using copy tool
Forum topic
OneSpan Sign
Hi, Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates)  in case something goes wrong. so what do you suggest the best way to backup the account ?   thanks,
Get a list of documents for a group
Forum topic
OneSpan Sign
I am trying to accomplish the following. Please let me know which SDK classes to use: - Get a list of all documents/templates uploaded onto a group's library (From all senders in the group).
Embed the OneSpan Signing ceremony in a Lightning component or LWC
Forum topic
OneSpan Sign
Hi, We want to load the Onespan template for e-signing in a Lightning component or in a LWC so that users dont have to open the mailbox to e-sign the templates. 
How to update Onespan sign layouts using APIs?
Forum topic
OneSpan Sign
I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process.  Is there a way I can do this - 
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