2539 results matched your search criteria
Adding multiple role for Text Extraction Tag but getting error
Forum topic
OneSpan Sign
Hey Team,   I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4
Salesforce Automation - Specify Authentication
Forum topic
OneSpan Sign
Hi , I am unable to find a way to specify the authentication method when creating an e-signature process automatically/Programmatically . Kindly Help us one of our customer need this solution . Thanks
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Force mobile UI for signing ceremony?
Forum topic
OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
Custom Draw Field
Forum topic
OneSpan Sign
Is it possible to have an area on a form where the signer can free form draw? We have a form that the signer needs to designate an area of the body - and they are instructed to draw on the body to indicate the issue at hand. Is this possible?
Hide Package Owner in New Signing Experience
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.