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API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Event Notifications not being created for Transactions from APEX SDK
Forum topic
OneSpan Sign
We're trying to implement OneSpan Sign, but in the process of using Apex SDK, we noticed that Callback Event Notifications are not getting created for the transaction. If we create the transaction manually in Salesforce, event notifications are created for the transaction.
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Java REST Setting the Sender is ignored
Forum topic
OneSpan Sign
I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Need to pump the data to the document , signer will be manually done and upload the document with wet signature and change the status to complete in one span
Forum topic
OneSpan Sign
HI , I have a scenario like  1.upload the document in one span. 2. Pump the data to the document through one span. 3. No e-signature needed. 4. once data is pumped we will get manually sign from customers.
Signature location
Forum topic
OneSpan Sign
Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) .Build(); As you can see , I specify 424 for the Y axis.
Multiple initials in document
Forum topic
OneSpan Sign
Hello,
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
Dynamic custom field
Forum topic
OneSpan Sign
Hi, there is a need to create link withing signed pdf document that would point to internal site.
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