OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
document Viewed event
Forum topic
OneSpan Sign
Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario
front-end event notification
Forum topic
OneSpan Sign
Hi Support team,   our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.  by the way, client using iFrame to launch OSS. thanks, Cindy
Custom ID field
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
SDK vs API calls
Forum topic
OneSpan Sign
Hi all, What would you recommend to use for a production application, Java SDK version: 11.33 or API calls. Am I asking this because checking and testing the SDK seems like sometimes it fails and it has some examples? 
hidden fields using bulk send
Forum topic
OneSpan Sign
Hi OneSpan Sign,
Integrate the One span with react-native
Forum topic
OneSpan Sign
Is it have any ways to Integrate the One span with react-native: * Can we use the one span sign along with react-native? if "yes" * How we can add to the ability of the user to draw his signature Anywhere on pdf? So can you kindly provide the docus for above my question?
Merge Salesforce fields when creating esign Packages
Forum topic
OneSpan Sign
Hi, We are a use case where we need to merge fields from related contact object into the document before sending it for signing. It was possible using conventions by adding a field mapping. However, through the APEX SDK, I do not find any documentation to achieve the same.
subtype type binding
Forum topic
OneSpan Sign
  As OSS introduced more subtypes, we need to redesign our code to handle it.  Would you be able to provide the mapping for subtype , type  and binding?  For example: