1592 results matched your search criteria
how to upload customized default consent form
Forum topic
OneSpan Sign
Hi, I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
API for download docs does not return Documents
Forum topic
OneSpan Sign
Hi, I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.  
Unauthorized Access: Failed to validate token.
Forum topic
OneSpan Sign
Could I get someone to look at this package and help me understand why the signer got "Unauthorized Access: Failed to validate token"? The method that was used to generate the URL is run several times per day successfully but this one failed.  
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Getting documentid for SIGNED document into Notification
Forum topic
OneSpan Sign
We currently received notifications when the package is completed "PACKAGE_COMPLETE" however the documentid property is null. 
Data extracting from OneSpan via api's
Forum topic
OneSpan Sign
We are planning to extract OneSpan data via api's to drive reporting. A) there are some advantages (simplicity) to re-extract all data, every night B) there are also advantages to incremental extracts, i.e. net new items + changes
Not apply the same signature to the next signing block
Forum topic
OneSpan Sign
Hello If a document has multiple signature blocks, on clicking the first signing block a popup appears to capture the signature and from the next signature block onwards it applies the captured signature to the signing block.
How to update Onespan sign layouts using APIs?
Forum topic
OneSpan Sign
I have a template with 550 label fields. I saved the fields to a new layout. Now, I need to shift all 550 label fields 8 pixels up. Doing it manually is a painful process.  Is there a way I can do this - 
Problem iterating results from GetUpdatedPackagesWithinDateRange report method
Forum topic
OneSpan Sign
I’m a little confused over how to correctly and completely iterate over the results returned from the esl.PackageService.GetUpdatedPackagesWithinDateRange, as it appears I’m only iterating over the first 10 items. I have the following code: Page packages = esl.PackageSer
senderAuthenticationTokens call returns error code 415 Unsupported Media Type
Forum topic
OneSpan Sign
I can't seem to get the senderAuthenticationToken. I'm receiving a 415 error code, Unsupported Media Type.