OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
We are using the completion report API to retrieve the completed transactions from all senders. Using this (/api/reports/completion?status=COMPLETED&from=2020-03-01&to=2020-05-13), service did not return all of the senders (only 49 out of 146). It also did not return
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.) During signing, after clicking Confirm on one doc we get a server error as below. We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Forum topic
OneSpan Sign
Hi,
I was wondering if it's possible to change the "Clear All" message. Right now if you click on the button this message pops up: "You are about to remove all the signature fields and barcodes from this document.
Forum topic
OneSpan Sign
Guys,
I am using this as a reference for timezones.
https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support
Forum topic
OneSpan Sign
We had a question come up regarding ability to export individual pages from a completed signature document. This is possible in Acrobat from a downloaded completed docusign file.
Forum topic
OneSpan Sign
Ou app use the eSignLiveSDK for iOS and that compile correctly in iOS 11. I need to update XCode to debug our code using a device with iOS 13.6. When I try compiling our app in XCode 12, I get an error:
Forum topic
Intelligent Adaptive Authentication
Dear Team,
I have added ntp record to IAS server, but time is not synchronized with ntp server.
from firewall logs, i couldn't find any blocking on ntp port.
from IAS logs, we have got below error:
Forum topic
OneSpan Sign
Hello,
We are setting a particular document in the package to use AcceptFor signatures. The document in question IS NOT the standard eSign consent form. It is another document that we simply want the signer to acknowledge.
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes
Forum topic
OneSpan Sign
I've noticed that the MaxPageSize value in the PageRequest class has the value of 50, but I believe the maximum number of transactions (and presumably other items) that can be returned in a request to the API is 100