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error while setting reminder
Forum topic
OneSpan Sign
Hi, Getting the below error for reminder. package is in draft status. 
how to map XML/Soap Signatures Blocks to JSON String
Forum topic
OneSpan Sign
Hi Team, We have SOAP/XML based implementation in place, and want to move to the REST APIs. During the process,some module in our system would to prepare the Approval Blocks ( place holder for signatures) and same document is handover to other module which sends this file to Silanis for E-Signing
attachments restriction
Forum topic
OneSpan Sign
Hi!  I'm trying to restrict the attachment in advance section of new transaction, but I can only set if it is mandatory or not. Do you know if i can set only pdf documents as attacments from any flag in the platform?  Thanks for your help!
Reviewer/Signer Behaviors & Signing url
Forum topic
OneSpan Sign
Hello,   
download documents
Forum topic
OneSpan Sign
Hi!  When I use the tool (OSS - Package Export  & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this tool? 
Response /api/packages/{packageId}/documents not contain Approval element
Forum topic
OneSpan Sign
Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project. We are consume multiple API services in order to create Transaction in OneSpan.
6 different timezones
Forum topic
OneSpan Sign
If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone? 
French/English email template
Forum topic
OneSpan Sign
How can I embed a button labelled "version française" within the email template so users can click on the button and see the French version of the templates.
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Forum topic
OneSpan Sign
Hi Team, I am trying create a package with pdf document part of package.
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