OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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retrieving Sender via email adderess ( works ) vs Sender ID ( fails )
Forum topic
OneSpan Sign
After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not.
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Injecting fields not populated
Forum topic
OneSpan Sign
Hi Team, Need your quick help.
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Attach a Template in the webform
Forum topic
OneSpan Sign
How can we attach an existing Template of e-SignLive into our web forms without having to create and send a package using .NET SDK. Suppose we already have the template ready in e-SignLive.
how to retrieve the package while package is marked as deleted
Forum topic
OneSpan Sign
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
Adding additional fields to the evidence summary PDF
Forum topic
OneSpan Sign
Hi, I am wanting to add some extra fields to the evidence summary PDF that can be viewed after a signing session is complete.
PHP Code to get e-signed person details
Forum topic
OneSpan Sign
I've been looking for the PHP snippet to get e-signed person details. I found the below help from OneSpan documentation section.  https://www.onespan.com/blog/onespan-sign-how-using-auditservice
Variable withHandOverLink per Signer?
Forum topic
OneSpan Sign
Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do so.  If I can't handle it here, I'll have to do so from
Signature location
Forum topic
OneSpan Sign
Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) .Build(); As you can see , I specify 424 for the Y axis.