OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

323 results matched your search criteria
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Get a list of documents for a group
Forum topic
OneSpan Sign
I am trying to accomplish the following. Please let me know which SDK classes to use: - Get a list of all documents/templates uploaded onto a group's library (From all senders in the group).
Document visibility for sender as a signer.
Forum topic
OneSpan Sign
We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?  Is that breaking some sort of base logic which requires
Unable to delete sender from sandbox account
Forum topic
OneSpan Sign
I'm unable to remove a sender from our sandbox account.  I'm able to log in as the account that i want removed and I've verified that there aren't any transactions.  I've deleted them all and I don't see any drafts or archived transactions either.  Whenever I try to delete from the
Report Service Question
Forum topic
OneSpan Sign
Hi, I am trying to use ReportService call from JAVA SDK and noticed that it does not have the up to date data about the senders.
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T
Bulk Invite Sender Tool – Java - source code?
Forum topic
OneSpan Sign
Would it be possible to share OneSpan sample code for the Bulk Invite Sender Tool – Java?
apiKey of subaccounts
Forum topic
OneSpan Sign
How can I pull the subaccount user's apikey using parent account's apikey? I have called api/senders/{accountid}/apiKey and it returns 403. The same method works for the main account however.
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.