721 results matched your search criteria
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Forum topic
OneSpan Sign
Hello,
This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end.
Using .NET SDK version 11.0.0.
Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message
Missing prerequisite please see log.
Log file attached. Any help on this would be greatly appreciated.
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it.
The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
Forum topic
OneSpan Sign
Hello Sir,
I have added radio control tag inside the pdf file like below way :
§-esl:signer1:Radio:Group("opt1")-§
§-esl:signer2:Radio:Group("opt1")-§Ja
§-esl:signer1:Radio:Group("opt1")-§
§-esl:signer2:Radio:Group("opt1")-§Nee
But getting below error :
{"Could not upload document to pa
Forum topic
OneSpan Sign
Hello,
We are getting a red error message in the UI when we attempt to elevate my eSignLive user account from a "Member" to a "Manager" that indicates we've exceeded our user limit.
From what I can see, we have a license that lets us have 15 active users.
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.