OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Document visibility
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OneSpan Sign
Hi I want to Specify/ restrrict the Documents a Recipient Can View.
Error retrieving Designer view with sender account in package
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OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
AccountService Class instantiation
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OneSpan Sign
Sender sdr = new Sender(); AccountService accountService = new AccountService(); sdr = accountService.GetSender("##########");
Authentication Token for Signer or Sender
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OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
Sender and Owner event notifications emails
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OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Setting up Signers group
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We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Need information for sender account delete and update API call
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OneSpan Sign
We are unable to find delete and update related API method call for sender account in eSignLive documentation. We have refereed this page of documentation: http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_account#get_accoun Please also provide information how we can suspend sender account
Moving from code managed signature placement to Templates
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We have a client that requests a lot of changes to their PDFs, so we've decided to move from pixel-perfect C# signature placements (hand coded), to templates. The biggest problem I have right now is, in the template there is no where to say that the signature is optional.
Difference between CreatePackage and CreatePackageOneStep
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OneSpan Sign
Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK.
thank you dialog configuration
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OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?