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368 results matched your search criteria
Setting up Signers group
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
the link in the email template
Forum topic
OneSpan Sign
Hi, In my CA sandbox account '[email protected]',  I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&RelayState=xxx"
User Roles within Subaccounts
Forum topic
OneSpan Sign
We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below /account/senders/{senderId}/account/{subaccountId}/roles"  
Login to eSignLive via my software
Forum topic
OneSpan Sign
Hello, I'll try to explain my problem as clearly as possible. I work in a company who develop a software in 4D (programming langage) We sell this software to different client and we would like to integrate eSignLive in our software (that means that the client generate documents in the software and
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Some REST API calls stopped working after Roles and Permissions were enabled
Forum topic
OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Report updates
Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports. Is there documentation about this?
Update sender language and time zone
Forum topic
OneSpan Sign
Can you please provide us a code on how to update sender language and the timezone of the sender account
How to get current status of a transaction (package) ?
Forum topic
OneSpan Sign
Hi, Is there any REST API for getting a current status of a particular transaction in esignlive account. Thanks, Kartee
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