778 results matched your search criteria
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Change Watermark on Packages going to eOriginal
Forum topic
OneSpan Sign
When the document is pushed to eOriginal, the contract is returned with a watermark "Non-Authoriative". I wish to update this watermark to "Copy of Original". Is this possible?
Change / Remove Exit Button Thank You Dialog
Forum topic
OneSpan Sign
Hi, I was wondering in Version 11.25 if we can remove the "Exit" button from the "Thank You Dialog". This is because we can only set the text of it in one language and only have one handover URL.   Thanks, Kabir
Issue Changing Signature Type After Package Created
Forum topic
OneSpan Sign
I'm experiencing an issue when I try to update a signature type from click-to-sign to capture, after a transaction is created. We have tried the modifySignature method using the Java SDK and it seems like this approach does not work.
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
Is it possible to change Notary Signers?
Forum topic
OneSpan Sign
Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?
Two ways to change status to DRAFT?
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.