2879 results matched your search criteria
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
How do I make a signing OPTIONAL
Forum topic
OneSpan Sign
I am looking for a C# code that will allow me to to add a signer in an specific  page but the signing has to be optional. So when they sign the document it will be complete even though they forgot to sign in one page because it was not require it was optional.
iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram
NSE Notary Seal Options
Forum topic
OneSpan Sign
Guys, I was told that there were now some new ways of doing the notary seal in the new signing experience. I have not been able to find any documentation on it and was hoping someone might be able to point me in the right direction.
New Signer Experience sandbox?
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Sending a Package using the Rest API
Forum topic
OneSpan Sign
Hello, I'd like to send a package (transaction--the fact that these separate terms mean the same thing is quite confusing) programmatically using the API (no SDKs as I'm using NodeJS) but I'm not seeing any endpoints in the documentation to do so. Is it possible to send a package using the API?
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
PCC with Remote Desktop Apps
Forum topic
OneSpan Sign
We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?
Group User
Forum topic
OneSpan Sign
Hi,   We would like to check if it is possible to set up an account for a group, using for example a shared mailbox for the user. Then, people with access to that mailbox would be able to access OneSpan to send documents for signature. Many thanks in advance!