2879 results matched your search criteria
List of All Back Office Changes
Forum topic
OneSpan Sign
Hi, I'm just looking for the latest list of all available back office changes that can be applied to our accounts and can't seem to find it anywhere after searching the forums or the document
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Is there a tool to do a bulk delete for senders on an account?
Forum topic
OneSpan Sign
Hi,
Ability to have optional Signature Fields in PDF without having the declarative
Forum topic
OneSpan Sign
Currently in our PDFs for Lending purposes we often have predefined signature fields on the form for up to 4 parties, although in a typical application , we may not always have 4 parties.
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Moving initials from one spot to another based on a radio button value
Forum topic
OneSpan Sign
Hello, I have requirements to allow the user to initial next to a radio button value, so if he selects "agree" value in a radio button, an initial pops up for user to initial. If he selects "disagree", another initial pops up for user to initial. Does eSign allow: 1.
How to retrieve signingUrl when signerId is email address while package creation
Forum topic
OneSpan Sign
Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet  eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g.  "[email protected]"
EWitness Player--Allow users to switch between tenants without re-signing in
Forum topic
OneSpan Sign
Allow users to toggle between tenants they have access to in E-Witness without signing out and then back in.
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -