620 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I am trying to get a signing url for a package and get this error:
Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api
https:// [server] /evidence/api/v2/{guid}pdf/false
https:// [server] /evidence/api/v2/{guid}/html/false
while running some tests, we are seeing the following error, could you please help with info on how to resolve this error:
{"data":"A PDF
Forum topic
OneSpan Sign
Hi,
Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen?
From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line.
Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Forum topic
OneSpan Sign
Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".