OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

491 results matched your search criteria
Is PackageID unique accross accounts?
Forum topic
OneSpan Sign
I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.
start signing ceremony via authentication token
Forum topic
OneSpan Sign
Hi, for InPerson signing, we manually launch signing ceremony with  GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as  {
Completing signing ceremony using SDK Programatically
Forum topic
OneSpan Sign
Hi Experts, We have a use case where in client doesn't want to use the UI for signing. Once an approval step is completed in the BPM, it needs to complete signing without the user having to go to eSignLive. We need : 1. Sample code for programmatically completing signing. 2.
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
Update text field in signing ceremony
Forum topic
OneSpan Sign
Hello, We have a workflow, where we need to auto sign and fill a text field, without editing the package. Is there a way to do this using .NET?
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
Getting DocumentId & PackageId
Forum topic
OneSpan Sign
Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks