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Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
Email signers
Forum topic
OneSpan Sign
Hello, Is there a way to ensure that person who receives the email with link for signature is the person who actually signs the document.
Signer Delegation
Forum topic
OneSpan Sign
I've noticed that the e-sign live SDK supports the ability to delegate access form one signer to another. (As documented at the bottom of this page).
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
Possibility of Unknown Signer
Forum topic
OneSpan Sign
Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Retrieve Sender IDs API
Forum topic
OneSpan Sign
Get sender ids by owner’s api key API Call : https://sandbox.e-signlive.com/api/account/senders We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you please help with this. Thanks Rajesh
Bad Request 400 eslClient.CreatePackage() after upgrade from 10.3 to 10.13
Forum topic
OneSpan Sign
Hello, I recently updated the api version for Silanis.ESL.dll from 10.3 to 10.13, after doing so the code that I'm using to dynamically build the packages for getting signed no longer works.
Is there a tool to do a bulk delete for senders on an account?
Forum topic
OneSpan Sign
Hi,
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
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