203 results matched your search criteria
Forum topic
OneSpan Sign
Hello there,
I just have a quick question regarding the signing ceremony that one of the QAs is experiencing.
Occasionally, the signature box breaks way off the page and ends up showing up in the corner.
Forum topic
OneSpan Sign
Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Forum topic
OneSpan Sign
eSign Document is embedded as an iframe. While the signing ceremony is being performed on mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)
Forum topic
OneSpan Sign
REQUIREMENT
We would like to be able to order our signers. For example for a document: SignerB has to sign before SignerA.
WHAT WE HAVE FOUND
OSS 11.42: This is an option to order signers from the OSS UI when initiating the signing ceremony.
Forum topic
OneSpan Sign
Hi,
I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Forum topic
OneSpan Sign
In the same way as we can programmatically configure the Signing Ceremony via SDK (http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm) , we need to be able to customise the Designer View on a package by package basis.
Currently this is pos
Forum topic
OneSpan Sign
We're using document extraction to populate a Signature Date field with the date of signing via naming a form field with something like this: [Signer1.Capture1.label1.Date].
Forum topic
OneSpan Sign
Hi,
We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing
ceremony is complete.
For speed, I used the sandbox.
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60). Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.