2131 results matched your search criteria
Session timeouts for a signer
Forum topic
OneSpan Sign
What are the session timeouts for a signer?  How long do they have when signing a document to fill it out, etc... I don't see a setting anywhere that we can change.  Can it be changed by support? Thanks
Hide Left menu
Forum topic
OneSpan Sign
Hello, I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43. Can you please help me? Thanks Nehme
Tamper-proof seal in Evidence Summary page
Forum topic
OneSpan Sign
Hi guys,  Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.   Thanks, Melissa. 
Package Modified Status
Forum topic
OneSpan Sign
Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
Define callback functions
Forum topic
OneSpan Sign
Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank you, Sina
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
ADA transaction failed when confirm
Forum topic
OneSpan Sign
Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as well. thanks, Cindy
Ability to send 2 DOCX files with a single payload for Text Tag Extraction
Forum topic
OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
SDK version required for User-Agent changes in 11.36
Forum topic
OneSpan Sign
Hello, we were informed that a change will be coming to the API interactions in the 11.36 version.  If we integrate using the Java SDK, is it necessary to upgrade to the latest version of the SDK in order to correctly handle the removed user-agent header?