1622 results matched your search criteria
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Text Anchor - multiple locations
Forum topic
OneSpan Sign
I have the same text in multiple locations in a document, and I want a signer to sign each of them. Using Text Anchor since there are a random number of pages. I want to place a signature block relative to the phrase “Lessor:” There may be 1 location, or 100……. How do I tell eSL to do th
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
Esign Coordinates Query
Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates. Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Javascript Event Notifiers
Forum topic
OneSpan Sign
https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/using-javascript-event-notifiers  
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Evidence summary via sender UI
Forum topic
OneSpan Sign
Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘ download’ button?
Anchoring to PDF Fields
Forum topic
OneSpan Sign
I am trying to find documentation on we can create fields on a PDF that OSS can anchor to.  I have Adobe Acrobat CC and can add text fields to a PDF file.  I am trying to anchor to the field by the name I gave those text fields and it doesn't appear the OSS can find them.  Am I add
Position Extraction - Sample REST JSON/PDF
Forum topic
OneSpan Sign
Hi I have a working sample with Document Extraction using the eSignlive signature Field in [] and I'm converting it to using Position Extraction , using regular Field Name in the PDF and using the same JSON payload.
Multiple iFrame in one page
Forum topic
OneSpan Sign
Hey there, In our project, we have one scenario requires embedding two signing ceremony in two different iFrame div at the same time, one for each signer of a package.