2081 results matched your search criteria
How to convert signature coordinates from millimeter unit to OneSpan unit?
Forum topic
OneSpan Sign
Hi Team, I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit. Today we use this formula to convert the signature coordinates in my application to OneSpan:
Keep Package Open Util Explicit Close
Forum topic
OneSpan Sign
Does a package automatically complete and close when the last signer signs? Is it possible to keep the package open - so we add another document for example - until we call an explicit operation to close/complete the package (even if everyone has completed signing)?
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Does Mobile SDK support upload ID proof from phone?
Forum topic
OneSpan Sign
Hi, I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer. For instance, take a picture of id and upload it. I don't find it anywhere in mobile SDK? I am wondering if this feature is supported? Thanks a lot.
Getting two signer Complete request for same Packet ID on Sanbox
Forum topic
OneSpan Sign
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated callback for same signing complete. Thanks, A. Rathore
Test callbacks on local
Forum topic
OneSpan Sign
The Creating a Callback Notification Listener guide says I have put a callback URL. Is there a way to test the integration of Event callbacks in a local environment?
check box
Forum topic
OneSpan Sign
I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
Download document filebytes
Forum topic
OneSpan Sign
Guys, When creating a package we have to upload the file via ByteArrayContent. Is there any way to download a document's byte array after it has been uploaded?
Address field
Forum topic
OneSpan Sign
This is probably going to come across as the dumbest question ever. What i am stuck on is basically adding a custom field for the agent to fill in before sending the document to the signer. I can't seem to find the way to do it?? any help please.
Is CeremonyLayoutSettingsBuilder.withoutIFrame() deprecated?
Forum topic
OneSpan Sign
We are seeing this error: Caused by: java.lang.NoSuchMethodError: com.silanis.esl.sdk.builder.CeremonyLayoutSettingsBuilder.withoutIFrame()Lcom/silanis/esl/sdk/builder/CeremonyLayoutSettingsBuilder;