1540 results matched your search criteria
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
Trashing Transactions - Reasons and Notifications
Forum topic
OneSpan Sign
Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
Forum topic
OneSpan Sign
as the subject. Thanks.
Need to dynamically edit a document inside a template
Forum topic
OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
SignDocuments() returning "error.routeNotFound"
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException. Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Receiving Error "Number of uploaded files does not match number of documents specified in package."
Forum topic
OneSpan Sign
I am trying to create a package and upload a document but I only get the error message "Number of uploaded files does not match number of documents specified in package."  I have looked through the API and other posts about this error message.  I have even tried to use the exact configu