2569 results matched your search criteria
not generating PDF
Forum topic
OneSpan Sign
Hello, I am creating package. After that I am writing data in that PDF via fields extraction. And downloading that PDF that is written. It was working perfect till now. But suddenly today, The PDF is getting blank that is 0 size.
what to trigger the inPerson signing page via remote sign
Forum topic
OneSpan Sign
Hi,
completed signed documentation
Forum topic
OneSpan Sign
at present we are testing the system and when we are signing the documents some of our boxes have not been completed. How can i set up the system so that the document can not be completed until all signatures, text boxes etc are all completed.
Disable the activation email on a transaction by transaction basis
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
HELP: Problems using mobileCaptureFor
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license" Also i am unable to use the Position Anchors with the mobileCapture using the c
Problem getting correct date format
Forum topic
OneSpan Sign
Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated on signature.
Multi-signer package fails to return EXPIRED status after expiry datetime
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true We set the expiry datetime for 1 hour when we create the package We process the package, then send the uploaded documents to OneSpan to sign the documents.
Archiving Package with diferent Sigantures Types throws SDK EslException
Forum topic
OneSpan Sign
Hello there, I have an eSignLive integration, using the SDK v11, where I am able to Create& Send package for signing to: 1. Three Signers with corresponding "Click to Sign" signatures 2.
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following: