OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Missing fields
Forum topic
OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :
No Role found for signer email
Forum topic
OneSpan Sign
Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.
Validation Error When Using Radio Buttons
Forum topic
OneSpan Sign
I am running into an issue with my radio button group. I have selected one of the required options but when I try to complete signing I get an error that says "Not all approvals have been confirmed" I have attached a screenshot. Here is my JSON:
Dynamic Field Extraction
Forum topic
OneSpan Sign
Hi, With the standard PackageBuilder/DocumentBuilder coding, as per the example below, every specific field needs to be included in the single PackageBuilder statement.  With this, every document type must be coded separately and the statements are often very long in nature.
Getting Null Object Ref that I can't pinpoint
Forum topic
OneSpan Sign
contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here. All the text anchors have been verified in the starting doc...
Could not create a signer authentication token
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the signer authentication token to build the SignInUrl to be used in Iframe in our application, which we are working on.  I am trying to use the approach of creating SignerSession with Signer Authentication Tokens as per the below blogs
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i