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1607 results matched your search criteria
File Size for document upload
Forum topic
OneSpan Sign
Hello, We are witnessing an issue with Document upload with large document sizes. I wanted to know what the limitations are of the platform. 
Authentication Token for Signer or Sender
Forum topic
OneSpan Sign
At my work place, we are trying to get a Sender Authentication token for a package using the below information /api/authenticationTokens/sender Authorization and Accept Headers are included. In Body, in the request payload, inlcuded packageId in JSON. Getting below error { "code": 404,
.Net sdk broken against sandbox due to disabling TLS 1.0
Forum topic
OneSpan Sign
According to the comment in this thread from the REST forum, Harris indicates that ESL turned off support for TLS 1.0 this week.
Validation error: error.validation.verifyDocument.documentExtractError
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:  
Email failed to deliver, but received OneSpan event as EMAIL_BOUNCE with message as "OOTO" instead of "BOUNCED""
Forum topic
OneSpan Sign
Hi Team, Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right? FYI,  Email messages after delivery fail  
New API architecture - Trusted Identity Platform API v1.0
Forum topic
Intelligent Adaptive Authentication
Hi All,
Missing fields
Forum topic
OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa
get pdf document
Forum topic
OneSpan Sign
Hi, I want to get pdf document. In POSTMAN var request = require("request"); var options = { method: 'GET', url: 'https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf', headers: { 'postman-token': '731de084-90fd-c0ac-2fff-346723de7315', 'cache-control': 'n
Validation Error: "This document has the "NeedAppearances" flag set"
Forum topic
OneSpan Sign
Hi, I'm trying to implement Field Injection, but when I post to the payload to /api/packages, I get the following error. "messageKey" => "error.validation.verifyDocument.hasNeedAppearancesFlag"
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