453 results matched your search criteria
Callback notifications when the callback server is unavailable
Forum topic
OneSpan Sign
What happens when the server that is setup to receive callbacks isn't available due to a network issue or an issue with the server itself. Are any attempts made to retry the notification.
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.
Creating callback event for Mobile device signature request email
Forum topic
OneSpan Sign
Here is the situation : We integrated OneSpan eSign into our Saas.
Designer layout manipulation
Forum topic
OneSpan Sign
Hi,   I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.   It shows correctly, but I would like to remove the button "Send to Sign" at the top right.
SSO from code behind
Forum topic
OneSpan Sign
I have a requirement to integrate seamlessly with eSignLive. We will have many clients on our side and each will have an account with Silanis. I need to authenticate user in code behind when user logs into our portal. Basically, if I understand correctly I have to use SAML protocol for that. So the
CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Forum topic
OneSpan Sign
I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.
Auth-ES Android version 5.0.1 copy space issue
Forum topic
OneSpan Identity Verification
With the app Auth-ES Android version 5.0.1, the space is also copied. Users have to remember the generated code to fill it in manually.Users with iOS app doesn't have this issue and the space isn't copied. 
Issue with adding multiple signatures for a single signer
Forum topic
OneSpan Sign
Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place.
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :