374 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.
Forum topic
OneSpan Sign
Team,
We have a requirement to customize guest signing room.
Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ?
Customization like:
Displaying a custom message instead of the package name on login page.
Displaying a cust
Forum topic
OneSpan Sign
Hi,
I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Forum topic
OneSpan Sign
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
Forum topic
OneSpan Sign
Hello Michael,
During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute:
PackageId packageId = eslClient.createPackage(documentPackage);
Can you please let us know how much time this should ideally take?
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
Hi,
I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message:
{
"messageKey": "error.validation.package.wrongNumberOfFiles",
"technical": "Number of uploaded files does not match number of documents specified i
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.