OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
Registering for package level call backs
Forum topic
OneSpan Sign
Can I include a package id in the callback registration API so that I can register for different types of events for different packages ? If so then can you please provide a JSON sample.
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
Callback and callback key
Forum topic
OneSpan Sign
Hi, How the Callback Key is being passed when an event is raised? can you please provide a raw sample for the transaction including header tags? Would it be an oAuth? 'Bearer [callback key]' ? Thanks, Sara
Create documents using templates in Android SDK
Forum topic
OneSpan Sign
I was looking through the sample created using Android SDK. It did not seem to have an option to create a transaction using a template. Has this future been implemented? If not, are there any plans to implement it?
Spring Rest Template - 400 Bad Request
Forum topic
OneSpan Sign
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.
Uable to change loglo
Forum topic
OneSpan Sign
Hi, I'm trying to change the default logo. I used the sample script provided in the forum... ...{"src":"http://www.logo-maker.net/images/common/company-logo8.gif","link":""}  but the new image is not displaying properly.
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
Sandbox extremely slow
Forum topic
OneSpan Sign
adding screenshot > adding support email > [email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":