Sandbox extremely slow

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[email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow. the last response i received from the REST api provider was: {"messageKey":"error.internal.default","technical":"EsepCommand timed-out and no fallback available.","message":"Unexpected Error. Our technical staff have been notified and will look into the problem. We apologize for any inconvenience this may have caused you.","code":500,"name":"Unhandled Server Error"} which was around 430: EST. any insight would be greatly appreciated. cheers.

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Reply to: Sandbox extremely slow

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https://sandbox.esignlive.com/ is experiencing issues, right now. Support and R&D are aware of the problem and are working on it. For the record, support's email is [email protected]

- Michael

Director, Partner and Developer Technologies, OneSpan

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